Entity Callback

Information about how entity callback happens from SFDC to Reltio platform.

When an entity is synchronized from Reltio platform to SFDC, the connector posts the same data back to Reltio platform after the sObjects are created or updated. The entity JSON for the callback is generated by using the Reltio platform to SFDC mapping. To ensure entity callback:
  • Add simple/nested attributes to Reltio platform mapping when URI is used in the SFDC.
  • Add the entire nested attribute because only sub attributes are synchronized in case of nested attributes.
  • When an attribute is filtered by using a function, the attribute is added to the callback.
Note: The callback and the callback result is a configurable functionality.