Data Security

Workato is a sub-processor of the integration.

Workato runs on the AWS infrastructure and uses industry best practices to secure the data. The recipe metadata is stored on AWS-managed DB, whereas the job history data is stored on Google Cloud Storage. All the data is encrypted at rest and in transit.

The data passed on to the recipe job is retained on the Workato platform for a variable period of time and can be configured as part of the subscription plan or on a customer account basis. This data is used for insights on the dashboard, troubleshooting, and repeating jobs if required. The retention period can vary from an hour to up to 90 days.

Important: All the data over the retention period is permanently deleted.
The following data is retained:
  • Trigger event data
  • Job history (ID, description, status)
  • Job history details with data input/output for each step

For more information on data security and data retention, see Security and Data Retention.