Contact Mapping

The Account 360 "Contact" entity attributes are mapped with the corresponding Salesforce "Contact" attributes.

Note: Depending on the implementation done in your tenant, you may have "Address" either as a reference attribute or a nested attribute for the Contact entity in your tenant. Use of the Location entity is deprecated in Account 360, and the entity is disabled. Users should use the Addresses nested attribute instead.

The table below shows the default mappings between Reltio “Contact” attributes and the corresponding Salesforce “Contact” attributes when "Address" is available as a reference attribute.

Table 1. Contact Mapping when Address is a Reference Attribute
Name Label Type Reltio URI SFDC Attribute SFDC Attribute SFDC Attribute SFDC Attribute SFDC Attribute
Prefix Prefix String configuration/entityTypes/Contact/attributes/Prefix Salutation        
Name Full Name String configuration/entityTypes/Contact/attributes/Name Name        
FirstName First Name String configuration/entityTypes/Contact/attributes/FirstName First Name        
MiddleName Middle Name String configuration/entityTypes/Contact/attributes/MiddleName          
LastName Last Name String configuration/entityTypes/Contact/attributes/LastName Last Name        
SuffixName Suffix Name String configuration/entityTypes/Contact/attributes/SuffixName          
Address Address Reference configuration/entityTypes/Contact/attributes/Address Type=Mailing Type=Other      
Address Line 1 Address Line 1 String   Mailing Street Other Street      
Address Line 2 Address Line 2 String            
City City String   Mailing City Other City      
State State String   Mailing State/Province Other State/Province      
Zip Zip String   Mailing Zip/Postal Code Other Zip/Postal Code      
Country Country String   Mailing Country Other Country      
Phone Phone Nested configuration/entityTypes/Contact/attributes/Phone          
Type Type String configuration/entityTypes/Contact/attributes/Phone/attributes/Type Type = Phone Type = Mobile Type = Other Type = Fax Type = Home
Number Number String configuration/entityTypes/Contact/attributes/Phone/attributes/Number Phone MobilePhone OtherPhone Fax HomePhone
Type Type String configuration/entityTypes/Contact/attributes/Email/attributes/Type Type = Work        
Email Email String configuration/entityTypes/Contact/attributes/Email/attributes/Email Email        
entityURI entityURI String configuration/entityTypes/Contact/attributes/entityURI URI__c        
Description Description Blob configuration/entityTypes/Contact/attributes/Description Description        
Title Title String configuration/entityTypes/Contact/attributes/Title Title        
Gender Gender String configuration/entityTypes/Contact/attributes/Gender Gender__c        
DoB Date of Birth Date configuration/entityTypes/Contact/attributes/DoB Birthdate        
PrivacyPreferences Privacy Prefs Nested configuration/entityTypes/Contact/attributes/PrivacyPreferences          
EmailOptOut Email Opt Out Boolean configuration/entityTypes/Contact/attributes/PrivacyPreferences/attributes/EmailOptOut HasOptedOutOfEmail        
FaxOptOut Fax Opt Out Boolean configuration/entityTypes/Contact/attributes/PrivacyPreferences/attributes/FaxOptOut HasOptedOutOfFax        

The table below shows the default mappings between Reltio “Contact” attributes and the corresponding Salesforce “Contact” attributes when "Address" is available as a nested attribute.

Table 2. Contact Mapping when Address is a Nested Attribute
Name Label Type Reltio URI SFDC Attribute SFDC Attribute SFDC Attribute SFDC Attribute SFDC Attribute
Prefix Prefix String configuration/entityTypes/Contact/attributes/Prefix Salutation        
Name Full Name String configuration/entityTypes/Contact/attributes/Name Name        
FirstName First Name String configuration/entityTypes/Contact/attributes/FirstName First Name        
MiddleName Middle Name String configuration/entityTypes/Contact/attributes/MiddleName          
LastName Last Name String configuration/entityTypes/Contact/attributes/LastName Last Name        
SuffixName Suffix Name String configuration/entityTypes/Contact/attributes/SuffixName          
Addresses Address Nested configuration/entityTypes/Contact/attributes/Addresses Type=Mailing Type=Other      
Address Line 1 Address Line 1 String   Mailing Street Other Street      
Address Line 2 Address Line 2 String            
City City String   Mailing City Other City      
State State String   Mailing State/Province Other State/Province      
Zip Zip String   Mailing Zip/Postal Code Other Zip/Postal Code      
Country Country String   Mailing Country Other Country      
Phone Phone Nested configuration/entityTypes/Contact/attributes/Phone          
Type Type String configuration/entityTypes/Contact/attributes/Phone/attributes/Type Type = Phone Type = Mobile Type = Other Type = Fax Type = Home
Number Number String configuration/entityTypes/Contact/attributes/Phone/attributes/Number Phone MobilePhone OtherPhone Fax HomePhone
Type Type String configuration/entityTypes/Contact/attributes/Email/attributes/Type Type = Work        
Email Email String configuration/entityTypes/Contact/attributes/Email/attributes/Email Email        
entityURI entityURI String configuration/entityTypes/Contact/attributes/entityURI URI__c        
Description Description Blob configuration/entityTypes/Contact/attributes/Description Description        
Title Title String configuration/entityTypes/Contact/attributes/Title Title        
Gender Gender String configuration/entityTypes/Contact/attributes/Gender Gender__c        
DoB Date of Birth Date configuration/entityTypes/Contact/attributes/DoB Birthdate        
PrivacyPreferences Privacy Prefs Nested configuration/entityTypes/Contact/attributes/PrivacyPreferences          
EmailOptOut Email Opt Out Boolean configuration/entityTypes/Contact/attributes/PrivacyPreferences/attributes/EmailOptOut HasOptedOutOfEmail        
FaxOptOut Fax Opt Out Boolean configuration/entityTypes/Contact/attributes/PrivacyPreferences/attributes/FaxOptOut HasOptedOutOfFax